Introduction

MNA Transport operates as a truck dispatching and logistics support company providing services including load booking, dispatch coordination, factoring assistance, paperwork management, driver hiring, MC setup, and trucking accounting.
This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

A. Personal Information

We collect information that you voluntarily provide:

  • Full name
  • Email address
  • Phone number
  • Company name
  • MC/DOT number
  • Business documents (W-9, insurance, carrier packets)

B. Operational Data

To provide dispatch services, we may collect:

  • Load details
  • Route and trip information
  • Broker communications
  • Billing and invoice data

C. Technical Data

Automatically collected data may include:

  • IP address
  • Browser type
  • Device information
  • Website usage behavior (via analytics tools)

How We Use Your Information

Your information is used to:

  • Book and manage freight loads
  • Communicate with brokers and shippers
  • Process invoices and factoring requests
  • Handle compliance documentation (BOL, POD, rate confirmations)
  • Assist with MC setup and driver hiring
  • Improve operational performance and service quality

Sharing of Information

We do not sell your personal data.

We may share information with:

  • Freight brokers and shippers (for load execution)
  • Factoring companies (for payment processing)
  • Compliance and regulatory authorities when required
  • Service providers (CRM, accounting tools, communication platforms)

Data Security

We implement operational and technical safeguards to protect your data, including:

  • Secure document handling
  • Restricted access to sensitive information
  • Digital storage protection practices

However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary for:

  • Service delivery
  • Legal and compliance requirements
  • Financial recordkeeping

Cookies & Tracking

Our website may use cookies and analytics tools to:

  • Understand user behavior
  • Improve website performance
  • Optimize marketing campaigns

You can disable cookies through your browser settings.

Your Rights

You may request to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data

Contact us to exercise these rights.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

Contact

We may update this Privacy Policy periodically. Changes will be posted on this page.